The short answer
A business phone system gives your team business numbers and a way to make and take calls, separate from personal phones. Today most systems run in the cloud and work in a browser.
- Business numbers
- Calls in the browser
- No desk phones needed
What is usually included
Calling, a caller ID, call history, voicemail and a contact list. Many add a CRM so call notes and follow-ups sit next to the lead.
- Call logs and voicemail
- Contacts and CRM
- Team dashboard
Useful extras
Recording, a power dialer for lead lists, texting and AI summaries save time for sales and support teams.
- Call recording
- Power Dialer and campaigns
- SMS and AI insights
How to choose
Start with the countries you call, your team size and your budget per user. Ask for a demo before you commit.
- Countries and number types
- Price per user, taxes included
- Support hours that suit you