Team at a glance
See how many agents are online, calls made today, answer rate, talk time and which numbers are in use.
- Live team dashboard
- Agents online and on calls
- Calls, answer rate and talk time
Agents and permissions
Manage each agent, including campaign access and recording and messaging permissions, and open any agent to see their activity.
- Agent status and activity
- Campaign access
- Recording and messaging permissions
Numbers, leads and billing
See every number and who uses it, review call logs and recordings, check leads and campaigns, and manage billing.
- Numbers and call logs
- Leads and campaigns
- Billing and plan
Requests and settings
Ask for a new number, a feature change or help, and track the request until it is done.
- New number requests
- Feature changes
- Track progress